Customer Service

Return Policy
In-store purchases: You may exchange unwashed, unworn and unaltered merchandise within 10 days of the purchase date for store credit .  All returned items must be accompanied by the original sales receipt and original tags.  We are unable to accept exchanges on sale items, formal dresses and bathing suits. Please contact us with any questions regarding this policy.

Online Purchases: You may return unwashed, unworn and unaltered merchandise for store credit or a full refund within 14 days of the date you received your purchase. Returns must be sent back to the Atlanta warehouse. We do not accept online returns in our stores. We are unable to accept exchanges or returns on sale items, formal dresses and bathing suits.  Please note shipping and handling charges are non-refundable. In addition, Izzy Maternity is not responsible for return shipping fees.

Privacy Policy: Our Privacy Statement
We are highly sensitive to the privacy interests of consumers and believe that the protection of these interests is one of our primary responsibilities.  In acknowledgment of our obligations, we impliment the following Privacy Policy applicable to information about consumers that we acquire during the course of business:

• Acquisition of Information -- We do not acquire any more information about consumers than is required by law or is otherwise necessary to provide a high level of efficient service.
• Our Employees and Privacy -- We train all of our employees about the importance of privacy. We give access to information about consumers only to those employees who require it to perform their jobs.
• Security Measures -- We make access to privacy-sensitive information subject to rigorous procedural and technological controls consistent with legal requirements and the demands of customer service.
• Disclosure to Third Parties -- We will provide individually identifiable information about consumers to third parties only if we are compelled to do so by order of a duly-empowered governmental authority, we have the express permission of the consumer, or it is necessary to process transactions to provide our services.
• Privacy and Our Business Partners -- When we make our technology or services available to business partners, we will not share with them any more consumer information than is necessary, and we will make every reasonable effort to assure, by contract or otherwise, that they use our technology and services in a manner that is consistent with this Privacy Policy.

Questions
If you have questions about this privacy policy, please contact us via email. Thank you.

Shipping & Delivery
We are here for you
Monday thru Saturday from 10 a.m. - 7 p.m. EST and
Sunday from 12 p.m. – 6 p.m.
Email: .(JavaScript must be enabled to view this email address)  
Phone: 404-949-0222 

We ship all orders via UPS. You may choose the following shipping options when checking out: Overnight, 2-day, 3-day and Ground shipping.

**Izzy Maternity cannot always guarantee availability of all products. If you have ordered an item that is no longer available, we will notify you of this situation within 48 hours.

Tracking your Order
A shipping confirmation e-mail will be sent once your order has been shipped. This confirmation will include the tracking number for your package, so you can track the status of your item

Ordering by Phone
If you have questions about styles, sizing or colors, we welcome you to contact us at 404-949-0222. We have many items in our retail stores that may not be shown Online.

Payment Method
For in-store purchases, we accept Master Card, Visa, American Express, Discover, Debit and Cash. We do not accept Checks.
For online purchases, we accept all the aforementioned payments, except Cash. We do not charge sales tax if you live out of the State of Georgia.

Izzy Maternity Preferred Customers
When you become an “Izzy Maternity Preferred Customer”, you are the first to know about sales, events and discounts. As a member you will receive sneak preview emails about what's hot, new sales and special monthly member discounts. To become a member, simply sign up on our email list and you are guaranteed to know about the hidden finds first!